25-70% OFF Winter Blow Out Sale. Prices as Marked. Use code WINTER23 for additional 25% off items in the "Clearance Rack" link in SHOP. Custom not eligible.

Return Policy

Return and Exchange policy FAQ

Frequently asked questions about returns, refunds, and exchanges.

How do I return?

  • Visit our returns center
  • Enter your order number and email address to start
  • Follow the instructions and select the items you want to return
  • Once your request is approved, you will get a confirmation email with shipping guidelines

What items are returnable? 

  • Within 30 days from the date of purchase
  • In unused and resellable condition
  • In the original packaging with all the tags intact

Do you offer Price Adustments?

We happily honor a one-time price adjustment on full-price merchandise within seven days of the retail purchase or mail-order ship date if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments. Orders that are already placed using a coupon or promotion are also ineligible for additional discounts. Promotions and coupons cannot be applied to previous purchases.

What items are non-refundable? 

 The following items cannot be returned:

  • Gift cards
  • Discounted items (if applicable)
  • Guest Artist items
  • Custom / Team items

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

Can the items be exchanged?

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

What are the refund options?

The following refund options are supported:

  • Refund to the original payment method
  • Refund to store credit (if applicable)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

Size Charts
MEN'S SIZE CHART  (bib shorts, SS jerseys, skinsuits, adventure base layer)
Men Waist Height Chest
2X Small 24 - 27 < 5'0" 30 - 33
X Small 26 - 29 5'0" - 5'2 "33 - 35
Small 28 - 31 5'1" - 5'9" 35 - 37
Medium 30 - 34 5'4" - 5'11" 37 - 40
Large 33 - 37 5'6" - 6'2" 40 - 42
X Large 36 - 41 5'8" - 6'5" 42 - 44
2X Large 40 - 45 5'10" > 44 - 46
3X Large 44 - 50 5'11" > 46 - 48
WOMEN'S SIZE CHART (bib shorts, shorts, SS jerseys, skinsuits, adventure base layer)
Women Waist Height Chest
X Small 24 - 27 < 5'0" 30 - 33
Small 26 - 29 5'0" - 5'5" 33 - 35
Medium 28 - 31 5'2" - 5'9" 35 - 37
Large 30 - 34 5'4" - 5'11" 37 - 40
X Large 33 - 37 5'6" - 6'2" 40 - 42
2X Large 36 - 41 5'8" - 6'5" 42 - 44
3X Large 40 - 45 5'10" > 44 - 46
UNISEX SIZE CHART (jackets, vests, sleeveless base layer, superlight jersey)
Unisex Waist Height Chest
X Small 26 - 29 < 5'2" 33 - 35
Small 28 - 31 5'1" - 5'9" 35 - 37
Medium 30 - 34 5'4" - 5'11" 37 - 40
Large 33 - 37 5'6" - 6'2" 40 - 42
X Large 36 - 41 5'8" - 6'5" 42 - 44
2X Large 40 - 45 5'10" > 44 - 46
3X Large 44 - 50 5'11" > 46 - 48
SHOE COVER SIZE CHART
Size US Men US Women EU
Small < 6.5 < 8 < 39
Medium < 8 9 - 11 40 - 41
Large 9.5 - 10 11.5+ 42 - 43
X Large 11 - 11.5 44 - 45
2X-Large 12.5 > 46 >
SOCK SIZE CHART
Size US Men US Women EU
Small < 7 < 8.5 < 39
Medium 7.5 - 9.5 9 - 11 39 - 43.5
Large 10 - 12 11.5 + 44 - 46
X Large 12.5 + 46.5 +
GLOVE SIZE CHART Measure (inches) the circumference around your palm at the widest point below your knuckles excluding your thumb.
Size Unisex
X Small < 7
Small 7 - 8
Medium 8 - 9
Large 9 - 10
X Large 10 - 11
ARM WARMER SIZE CHART
Size Width at wrist Width at bicep Length
X Small 7.5 cm 12 cm 43.5 cm
Small 8 cm 12.5 cm 45.5 cm
Medium 8.5 cm 14 cm 47.5 cm
Large 9 cm 14.5 cm 49 cm
X Large 9 cm 16 cm 50 cm
2X-Large 9.5 cm 17 cm 53.5 cm
KNEE WARMER SIZE CHART
Size Width at calf Width at thigh Length
X Small 11.5 cm 16.5 cm 42.5 cm
Small 12 cm 19 cm 43.5 cm
Medium 12.5 cm 20.5 cm 45.5 cm
Large 13 cm 22 cm 47 cm
X Large 13.5 cm 22.5 cm 50 cm
2X-Large 14 cm 23 cm 51 cm
LEG WARMER SIZE CHART
Size Width at ankle Width at thigh Length
X Small 8.5 cm 16.5 cm 66.5 cm
Small 9 cm 18 cm 68 cm
Medium 9.5 cm 19 cm 69.5 cm
Large 10 cm 20 cm 71 cm
X Large 10.5 cm 21.5 cm 73 cm
2X-Large 11 cm 22 cm 75 cm
x

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