Warranty, Returns & Exchanges

RETAIL MERCHANDISE WARRANTY, RETURNS & EXCHANGES:

WARRANTY: All retail merchandise purchased online at our web store carries a full warranty for defects in workmanship or materials. To start a warranty evaluation send merchandise to Panache Warranty Department at 2840 Wilderness Pl. Studio G, Boulder, CO 80301 USA.

This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty will be repaired for a reasonable rate and a fee will be charged for return shipping. All shipments to the Panache Warranty Department must be pre-paid and insured. Panache Cyclewear Co.® cannot be liable for lost in-bound packages. Colorado State law requires that products accepted for repair be clean. Charges will be assessed if cleaning is necessary.

RETURNS & EXCHANGES: Panache wants you to be stoked with your Panache kit. For retail merchandise: If you require a different size or want to exchange for another style, no problem. Similarly, if you decide that you simply want to return your purchase, please do so. We want riders in Panache to love their Panache. This Return and Exchange policy is good for 30 days from purchase date. A store credit is available up to 60 days from purchase date. Store credit will be issued in the form of coupon code or gift card for the value of your item. This policy does not apply to CLOSEOUT, CUSTOM orders or used garments. 

Fill in your email address and order number below to begin the Return Merchandise Authorization (RMA). A pre-paid mailing label will be issued to you once you have completed the RMA. 

Questions? please email pwells@panachecyclewear.com or call +1 (303) 447-0600, Ext.  .

Start the Return process here:  

PLEASE NOTE: Your order number must be entered below in all lowercase (i.e "shop1234").

 

CUSTOM APPAREL WARRANTY, RETURN & EXCHANGES:

The same warranty policy above applies to custom apparel purchases. However, no returns or exchanges other than for warranty are allowed due to the custom nature of team apparel. For questions, please email custom@panachecyclewear.com or call +1 (303) 447-0600.

Thank you!

The Panache Team